Prelaunch information · The final return window, eligibility, return address, and shipping responsibility must be approved before sales open.
Something arrived wrong?
Contact us with your order number and a description of the issue. Keep the product and packaging while we arrange the next steps.
Personalized objects
Custom text and artwork are made to the selections on your order. The final policy will explain change-of-mind eligibility and remedies for damaged or incorrect items.
Before sending anything back
Contact support first so we can confirm the correct return instructions. Do not send products to an address printed on external carrier packaging without confirmation.